Privacy Policy

1. Information We Collect

a. Information You Provide Directly

We collect information you voluntarily provide when creating an account or using the app, including:

• Name
• Email address
• Phone number
• Account login credentials
• Uploaded files, tasks, preferences, and user-generated content
• Payment information (processed securely through third-party providers—Sofmo does not store full card numbers)

b. Automatically Collected Information

When you use the Service, we may automatically collect:

• Device type, model, operating system
• IP address
• Usage data (features used, actions taken, timestamps)
• Crash logs and diagnostic data
• Cookies and similar tracking technologies

c. Sensitive Personal Information

Some Sofmo features may involve sensitive information such as personal notes, job details, uploaded documents, or private tasks. We treat this information with enhanced security and restrict internal access.

2. How We Use Your Information

Sofmo uses your information to:

• Provide and improve the application
• Personalize your experience and recommendations
• Authenticate your account
• Process payments and subscriptions
• Communicate updates, support messages, and alerts
• Perform analytics and security monitoring
• Prevent fraud, misuse, or unauthorized access

We never sell your data to third parties.

3. Data Storage & Security

We implement industry-standard security measures, including:

• Transport encryption (HTTPS/TLS)
• Encrypted storage of sensitive data
• Access controls & authentication measures
• Periodic security audits

Despite our efforts, no electronic storage system is 100% secure. Use of the Service is at your own risk.

4. Sharing of Information

We may share your information with:

a. Service Providers

Trusted vendors supporting:

• Cloud hosting and data storage
• Payment processors
• Analytics services
• Customer support tools

b. Legal Requirements

We may disclose data to comply with:

• Court orders
• Government requests
• Applicable laws

c. Business Transfers

If Sofmo undergoes a merger, acquisition, or asset sale, your information may be transferred.

5. Your Rights

Depending on your location, you may have the right to:

• Access the data we hold about you
• Download your data
• Request correction or deletion
• Withdraw consent or restrict processing
• Close your account permanently

To exercise these rights, contact: support@sofmo.com

6. Data Retention

We retain data only as long as necessary to:

• Provide the Sofmo service
• Meet legal obligations
• Resolve disputes

You may request deletion at any time.

7. Children's Privacy

Sofmo is not intended for children under 13.

We do not knowingly collect information from minors. If accidental collection occurs, we will delete it promptly.

8. International Transfers

Your information may be stored on servers outside your country.

By using Sofmo, you consent to this transfer.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Material changes will be communicated through the app or via email.

10. Contact Us

If you have any questions about this Privacy Policy, contact:

support@sofmo.com

Sofmo